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Download this customer […]","datePublished":"2016-02-09","dateModified":"2026-05-09","author":{"@type":"Person","@id":"https:\/\/coachingourselves.com\/author\/philip-lenir\/#Person","name":"Phil LeNir","url":"https:\/\/coachingourselves.com\/author\/philip-lenir\/","identifier":2,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/2700c3e5abf4d57e2f710ecce6028a9ff34f9b653c0ceb6ad3fb031bd8e51299?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/2700c3e5abf4d57e2f710ecce6028a9ff34f9b653c0ceb6ad3fb031bd8e51299?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"CoachingOurselves","logo":{"@type":"ImageObject","@id":"https:\/\/coachingourselves.com\/wp-content\/uploads\/2025\/10\/co-LOGO-max60tall.webp","url":"https:\/\/coachingourselves.com\/wp-content\/uploads\/2025\/10\/co-LOGO-max60tall.webp","width":269,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/coachingourselves.com\/wp-content\/uploads\/2024\/04\/crc-logo-eng-300x300-1.webp","url":"https:\/\/coachingourselves.com\/wp-content\/uploads\/2024\/04\/crc-logo-eng-300x300-1.webp","height":"300","width":"300"},"url":"https:\/\/coachingourselves.com\/customer-stories\/","video":{"@context":"http:\/\/schema.org\/","@type":"VideoObject","@id":"https:\/\/www.youtube.com\/watch?v=ZMAa8u8PfcA#VideoObject","contentUrl":"https:\/\/www.youtube.com\/watch?v=ZMAa8u8PfcA","name":"Henry Mintzberg: IMpact for leadership to organizational development","description":"Henry Mintzberg introduces the IMpact program. This turns a leadership or management development program into organizational development, ensuring the benefits of individual leadership development result in organizational wide change. \n\nThis program uses the CoachingOurselves tool. For a more detailed description, please refer CoachingOurselves customer success stories for the award winning case study by Lufthansa describing their use of the IMpact program (Partnership in design and delivery of the IMpact program)\n\nRead more \ud83d\udc49 \nhttps:\/\/www.coachingourselves.com\/case-studies\/","thumbnailUrl":["https:\/\/i.ytimg.com\/vi\/ZMAa8u8PfcA\/default.jpg","https:\/\/i.ytimg.com\/vi\/ZMAa8u8PfcA\/mqdefault.jpg","https:\/\/i.ytimg.com\/vi\/ZMAa8u8PfcA\/hqdefault.jpg","https:\/\/i.ytimg.com\/vi\/ZMAa8u8PfcA\/sddefault.jpg"],"uploadDate":"2013-09-26T13:02:05+00:00","duration":"PT19M11S","embedUrl":"https:\/\/www.youtube.com\/embed\/ZMAa8u8PfcA","publisher":{"@type":"Organization","@id":"https:\/\/www.youtube.com\/channel\/UCDy810GVLpsKcwMB_vFofeg#Organization","url":"https:\/\/www.youtube.com\/channel\/UCDy810GVLpsKcwMB_vFofeg","name":"CoachingOurselves","description":"CoachingOurselves peer learning groups transform traditional leadership development by fostering authentic, collaborative, and insight-driven conversations where real-world challenges meet collective wisdom, making every session truly unforgettable. \n\nOur library of guidebooks, crafted by world-renowned thinkers like Henry Mintzberg, Edgar Schein, Linda Hill, and Charles Jennings, empowers L&D professionals to facilitate transformative programs that catalyze leadership learning and development.","logo":{"url":"https:\/\/yt3.ggpht.com\/Pg7dX91MZGHFU26CubqyLk1c8ehQsx1EPkm8xwvi9xJwJl6j8y5cJ4j11Qdtjb7inrhHpptp4g=s800-c-k-c0x00ffffff-no-rj","width":800,"height":800,"@type":"ImageObject","@id":"https:\/\/www.youtube.com\/watch?v=ZMAa8u8PfcA#VideoObject_publisher_logo_ImageObject"}},"potentialAction":{"@type":"SeekToAction","@id":"https:\/\/www.youtube.com\/watch?v=ZMAa8u8PfcA#VideoObject_potentialAction","target":"https:\/\/www.youtube.com\/watch?v=ZMAa8u8PfcA&t={seek_to_second_number}","startOffset-input":"required name=seek_to_second_number"},"interactionStatistic":[[{"@type":"InteractionCounter","@id":"https:\/\/www.youtube.com\/watch?v=ZMAa8u8PfcA#VideoObject_interactionStatistic_WatchAction","interactionType":{"@type":"WatchAction"},"userInteractionCount":11362}],{"@type":"InteractionCounter","@id":"https:\/\/www.youtube.com\/watch?v=ZMAa8u8PfcA#VideoObject_interactionStatistic_LikeAction","interactionType":{"@type":"LikeAction"},"userInteractionCount":63}]}},{"@context":"https:\/\/schema.org","@type":"BreadcrumbList","@id":"https:\/\/coachingourselves.com\/customer-stories\/#BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Customer Stories","item":"https:\/\/coachingourselves.com\/customer-stories\/#breadcrumbitem"}]}]