This topic addresses the essence of managing: what is it that managers really do. The answer proposed is that managing happens on three planes: through information, with people, and to direct action. All are necessary, but managers often favor one plane over the others, depending on their situation and style. In this topic, you will:
- Come to appreciate the essence of managing.
- Consider your own approach to managing and how you can improve it.
For more information we recommend this introduction video to Mintzberg's concept of Managing on the Planes.