Much has been written about conflict management and the consequences of not dealing with major disagreements but few of us stop to think about the costs of bickering over matters of minor significance. Bickering and incivility can wreak havoc with organizations if left unchecked, contributing to low morale, decreased productivity, and staff turnover. In this topic, you will have the opportunity to investigate some issues which may be contributing to bickering within your workplace and to develop solutions to minimize them.
This session will provide you with an opportunity to:
- Understand that there is a real cost to your organization and yourselves if you allow petty differences to interfere with your working relationships.
- Drill down to some of the root causes of bickering.
- Develop some solutions to help prevent and deal with bickering within your organization.